We addressed consumer pain points via user feedback. Depending on the complexity of the problem, we would propose quick design solutions through wireframes, mock-ups and interaction flows. Alterations to the experience could be big or small from rearranging the hierarchy of elements on the dashboard page, to changing a single sentence sent through the automatic emails.

To combat the ever-rising additions to the augmented reality tools and the many raised questions and confusions received by users, we were tasked to design a responsive site that provided training, support and tutorials.

Firstly worked with the web developer to know the site capabilities. Communicating ideas via UX flows and outlining UI interaction behaviour. The goal, to have a site with intuitive navigation, good search features and clean way of presenting text heavy content.

Once flows had been agreed upon, I then went on to design the webpages based on the existing brand.